1. Introduction
GreekFormal (“we,” “us,” or “our”) provides VIP sponsorship and event-planning services for collegiate organizations via our website, mobile messaging, and related applications. This Privacy Policy explains how we collect, use, secure, and retain your personal information, and your rights with respect to it.
2. Information We Collect
2.1 Information You Provide
Contact & Profile Data: name, email address, phone number, chapter/university affiliation, messaging consent.
Event Preferences & Feedback: guest counts, dietary requests, survey responses, chat transcripts.
2.2 Automated Data
Usage & Device Data: IP address, browser type, pages visited, clicks, session timestamps, referring URLs, and cookie identifiers.
2.3 SMS-Specific Data
Opt-in Records: mobile number, timestamp, consent keyword.
Messaging Logs: inbound and outbound short-code traffic for service delivery and compliance.
3. How We Use Your Information
Service Delivery: to arrange and manage your event registrations, messaging programs, and account features.
Communications: to send confirmations, updates, support messages, and promotional offers (where you’ve opted in).
Analytics & Improvement: to analyze usage patterns and improve our website, messaging workflows, and offers.
Legal & Security: to comply with legal obligations, prevent fraud, and secure our systems.
4. Information Sharing & Disclosures
Service Providers & Aggregators: we allow only our messaging platform and analytics partners to process messaging-originator opt-in data as needed to deliver SMS services.
Legal Requirements: we may disclose data if required by law or valid legal process.
Business Transfers: in a merger or sale, personal data may transfer to the buyer, subject to this Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. SMS Privacy & Opt-In/Opt-Out
Program Name & Description:
GreekFormal VIP Alerts – you’ll receive event updates, offers, and reminders via SMS.
Opt-Out:
Text STOP to our shortcode. You’ll receive a confirmation and no further messages.
Rejoin:
Sign up again on our website or text START to the shortcode.
Help:
Text HELP or email [email protected] for assistance.
Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Rates:
Message and data rates may apply. Message frequency varies; contact your carrier for plan details.
6. Cookies & Tracking
We use cookies and similar technologies for functionality, analytics, and performance. You can manage your cookie preferences via your browser settings or our cookie-preference center.
7. Data Security & Retention
We employ administrative, technical, and physical safeguards (encryption, access controls) to protect your data.
We retain personal information only as long as necessary to fulfill services, comply with law, or resolve disputes. De-identified or aggregated data may be kept indefinitely.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data.
Restrict or object to certain processing.
Receive a portable copy of your data.
To exercise any right, email [email protected]. We’ll verify your identity before taking action.
9. Children’s Privacy
Our services target collegiate members aged 18+. We do not knowingly collect information from minors under 18.
10. Changes to This Policy
We may update this Policy; changes take effect upon posting. We’ll revise the “Last updated” date accordingly. Continued use after changes constitutes acceptance.
##Contact Us
Questions or concerns? Email [email protected].